Check an appliance for open CPSC recalls by product name before starting a repair
domain: saferproducts.gov · 5 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗
Steps
Before starting a repair, query the free CPSC Recalls REST API at https://www.saferproducts.gov/RestWebServices/Recall?format=json&ProductName={model or product keyword} to check for open recalls tied to the appliance
Add the manufacturer name to narrow results, e.g. &Manufacturer=Whirlpool, since ProductName matches can be broad free-text
Parse the JSON response's Products, Hazards, and Remedies arrays to see if the specific unit is affected and what remedy CPSC recorded
If a match is found, pause the repair and follow the manufacturer's recall remedy instead of billing the customer for parts/labor on a recalled component
Log the RecallNumber and RecallURL in the job file as documentation that the recall was checked
Known gotchas
Matching is by free-text product name/description, not by model number, so results can include false positives requiring manual review
No API key is required and the service is unauthenticated, but rate limits are not published — cache results locally rather than querying on every job
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