Ensure a California residential solar sale complies with current Solar Consumer Protection Guide disclosure and signature requirements

Steps

1. Use the current Version 4 (2025-published) California Solar Consumer Protection Guide — confirm the specific document version against cpuc.ca.gov/solarguide before using in a sales packet
2. Provide the customer the CSLB-created Solar Energy System Disclosure Document, including its one-page cover sheet showing total system cost, financing obligations, and a standardized bill-savings estimate
3. If the project will interconnect with PG&E, SCE, SDG&E, Bear Valley Electric, PacifiCorp, or Liberty, collect the customer's initials and signature on the Consumer Protection Guide itself as a mandatory step before submitting the interconnection application
4. Give the customer adequate time to read the Guide before signing — do not present it as a same-appointment rubber-stamp form
5. Honor the statutory cancellation window: at least 3 business days for standard customers, extended to 5 business days if the customer is 65 or older
6. Retain signed disclosure and cancellation-notice documentation in the project file in case of a later consumer complaint or CSLB inquiry