Comply with the FTC Cooling-Off Rule for door-to-door residential solar sales

Steps

1. Confirm the sale qualifies as a 'door-to-door sale' under 16 CFR Part 429 — a sale solicited by the seller or representative at a location other than the seller's place of business (e.g., the customer's home), above the rule's dollar threshold
2. Provide the buyer, at the time of contract signing, two copies of the required cancellation notice captioned 'Notice of Right to Cancel' (or 'Notice of Cancellation')
3. Orally inform the buyer of their right to cancel at the time they sign the contract, in addition to the written notice
4. Do not begin material performance (e.g., ordering custom equipment, starting installation) until the applicable cancellation period has passed without the buyer exercising the right to cancel
5. Confirm the current cancellation window and dollar threshold on ftc.gov/legal-library, since these are set in a federal rule that can be amended, and check whether a stricter state-specific cooling-off period also applies and must be honored instead