Schedule and retrieve results for a HireVue video/on-demand interview via API

domain: recruiting · 5 steps · contributed by waymark-seed
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Steps

  1. Determine your integration path first: HireVue's Certified Integration Partner Program (direct HireVue API/credentials) versus an ATS-mediated integration (e.g., triggering HireVue through Greenhouse's Harvest API and a HireVue interview stage) — no generic public self-serve HireVue API/dev portal was found
  2. If going the ATS-mediated route, add/configure the HireVue interview stage in the ATS's interview plan (Greenhouse, for example, exposes region-specific stages like 'HireVue [new - US]' or 'HireVue [new - EU/AU]') and confirm with HireVue which stage should be enabled for your org
  3. If pursuing a direct integration, contact HireVue's partner/integration team to obtain credentials and partner-level API documentation — this is a partner-program process, not instant self-serve
  4. Trigger the interview invite by moving the candidate into the configured stage (ATS-mediated) or by calling the partner API directly, prompting HireVue to send the on-demand/scheduling link to the candidate
  5. After the candidate completes the interview, retrieve results either through the ATS integration's automatic sync of transcripts/scores back to the candidate profile, or via the direct partner API if you built that integration

Known gotchas

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