Configure the Advantage Kiosk waiver system for self-service guest check-in at a CenterEdge Advantage venue
domain: support.centeredgesoftware.com · 5 steps · contributed by waymark-seed
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Steps
Confirm the venue is on the latest LTS release and meets Advantage Kiosk hardware requirements
Set up kiosk stations and waiver settings in the cloud-based Admin Portal
Let guests sign waivers either online in advance or on-site at the kiosk
At POS, use the new waiver search to look up guests and see verification status instead of the old waiver queue
Resolve duplicate customer matches by merging records or creating a separate customer before completing the sale
Known gotchas
The new kiosk waiver system eliminates the classic waiver queue entirely, replacing it with a name search, which changes existing front-desk staff workflows
Merging a duplicate customer record is manual and field-by-field, staff must choose which record's data (e.g., address) to keep rather than an automatic merge
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