Retrieve Dialpad AI call transcripts and AI summary via the Transcripts API and export data to a data warehouse

Steps

1. Authenticate requests with a Dialpad API key in the Authorization header against https://dialpad.com/api/v2
2. GET /api/v2/stats/calls to retrieve a batch of call records with call_id, duration, and agent fields for a specified date range
3. For each call_id, GET /api/v2/transcripts/{callId} to retrieve the diarized transcript including speaker labels, timestamps, moments (AI-detected highlights), and the call summary
4. Note that transcript data is not included in the stats export — each transcript must be fetched individually by call ID at a rate of up to 1200 requests per minute
5. Transform the transcript JSON (array of segment objects with speaker, start_time, text) into your warehouse schema and batch-insert via your ETL pipeline
6. Use webhook event subscriptions (call.ended) to trigger near-real-time transcript pulls rather than polling the stats endpoint on a schedule