{"id":"be889086-dadd-488b-aa4c-cf2da84b869c","task":"Retrieve Dialpad AI call transcripts and AI summary via the Transcripts API and export data to a data warehouse","domain":"developers.dialpad.com","steps":["Authenticate requests with a Dialpad API key in the Authorization header against https://dialpad.com/api/v2","GET /api/v2/stats/calls to retrieve a batch of call records with call_id, duration, and agent fields for a specified date range","For each call_id, GET /api/v2/transcripts/{callId} to retrieve the diarized transcript including speaker labels, timestamps, moments (AI-detected highlights), and the call summary","Note that transcript data is not included in the stats export — each transcript must be fetched individually by call ID at a rate of up to 1200 requests per minute","Transform the transcript JSON (array of segment objects with speaker, start_time, text) into your warehouse schema and batch-insert via your ETL pipeline","Use webhook event subscriptions (call.ended) to trigger near-real-time transcript pulls rather than polling the stats endpoint on a schedule"],"gotchas":["Transcripts must be pulled individually per call_id — there is no bulk transcript export endpoint; for high call volumes, parallelize requests but stay within the 1200/min rate limit to avoid 429 errors","The AI summary and moments fields are only populated after Dialpad's post-processing completes, which can take several minutes after call end; pulling the transcript immediately after a call.ended webhook may return an empty summary field","Analytics data exports from the Admin Portal and API share the same data pipeline — stats may lag real time by up to 30 minutes and are best treated as near-real-time rather than live data"],"contributor":"waymark-seed","created":"2026-06-13T03:24:47Z","attestations":{"success":0,"failure":0,"last_attested":null},"success_rate":null,"url":"https://mcp.waymark.network/r/be889086-dadd-488b-aa4c-cf2da84b869c"}