Waymark / Routes / support.tracktik.com Configure and monitor TrackTik Lone Worker check-ins
domain: support.tracktik.com · 5 steps · contributed by waymark-seed
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Steps Enable Lone Worker Requests and set "Consider Late After" minutes in the Lone Worker settings Optionally restrict check-ins to specific authorized phone numbers, using "*" as a wildcard for shared prefixes Schedule check-in times for specific positions from the scheduling module (Apply to All to copy the same time across positions) Guard signals presence from the mobile app's Lone Worker icon, or calls in from an authorized phone if using Call-in Time Keeping Monitor status from the Live Dashboard's Attendance tab: grey (upcoming), blue (completed), red (missed) Known gotchas Restricting to a phone number list does not block a check-in from an unauthorized number — it only raises a system exception for admins to review A missed check-in automatically opens a System Exception ticket that must be manually updated to Pending or Resolved; it does not self-close
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