Retrieve historical agent status and presence duration data via the Talkdesk Explore API

Steps

1. Authenticate to the Talkdesk API using OAuth2 (client credentials or signed JWT, per docs.talkdesk.com/docs/authentication) to obtain an access token, then call the region-specific API base URL.
2. POST to /data/reports/user_status/jobs to execute a new report job, specifying the user_status report type; the response returns a job ID.
3. Poll the job status endpoint (GET the report job by ID) until execution completes; a completed job redirects to the file download step.
4. Download the finished report file (GET the report file by ID) to retrieve a JSON payload of entries, each with user_name, user_email, status_label, status_start_at, status_end_at, status_time (seconds), team_name, and ring_groups.
5. Optionally list all existing user_status report jobs for the account to check for previously generated reports before creating a new one.