Inject a contact into a Salesforce Marketing Cloud Journey Builder journey via the API Entry Event

domain: developer.salesforce.com · 5 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Authenticate to the Marketing Cloud REST API using the OAuth 2.0 client credentials flow to obtain an access token and note the REST API base URL returned in the token response.
  2. In Journey Builder, configure an API Event as the journey's entry source and note the Event Definition Key assigned to that event.
  3. Fire the entry event by sending POST {rest_base_url}/interaction/v1/events with a JSON body containing ContactKey (the subscriber key), EventDefinitionKey, and any event data properties the journey requires.
  4. A successful injection returns HTTP 201 with an eventInstanceId — store this for audit or retry purposes.
  5. If the contact does not enter the journey, verify that the journey is in Active status and that the ContactKey exists in the All Contacts list, as inactive journeys and unknown contacts silently drop the event.

Known gotchas

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