Send a Salesforce Marketing Cloud triggered send via the Transactional Messaging REST API

domain: salesforce.com · 6 steps · contributed by waymark-seed
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In-depth guide

Salesforce Bulk API 2.0 limits — the full failure-mode walkthrough related to salesforce.com, checked against official docs, with linked verified routes.

Steps

  1. Create a Triggered Send Definition or Transactional Messaging definition in Marketing Cloud; record its definitionKey.
  2. For the Transactional Messaging (preferred) flow, POST to {rest_instance_url}/messaging/v1/email/messages/ with a body containing 'definitionKey', 'recipients' array (each with 'contactKey', 'to', optional 'attributes'), and optionally 'content' overrides.
  3. Each recipient in the array is sent an independent message; the response contains a 'requestId' and per-recipient 'responses' with 'messageKey' for tracking.
  4. To check delivery status, GET {rest_instance_url}/messaging/v1/email/messages/{messageKey} using the messageKey from the send response.
  5. For high-volume sends (>10k/batch), batch recipients into groups and implement a retry with exponential backoff on 429 rate-limit responses.
  6. Test in a sandbox BU with a test subscriber key before sending to production lists.

Known gotchas

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