Fire a Journey Builder entry event to inject a contact into a journey via the Salesforce Marketing Cloud REST API

domain: salesforce.com · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. In Marketing Cloud, create a Journey with an API Entry Event source; note the 'EventDefinitionKey' displayed in the entry source configuration.
  2. Activate the Journey so it is in 'Running' status — contacts cannot be injected into a Draft or Paused journey.
  3. POST to {rest_instance_url}/interaction/v1/events with a JSON body containing 'EventDefinitionKey', 'Data': {'ContactKey': '...', and any additional data extension fields the journey expects}.
  4. The response is a 201 with an empty body on success; a 4xx response includes an error message describing the validation failure.
  5. Include all fields required by the journey's Entry Data extension schema in the 'Data' object — missing required fields cause the contact to be silently dropped from entry.
  6. For bulk injection, batch multiple contacts in one POST using the 'ContactEvents' array format at /interaction/v1/events with multiple event objects.

Known gotchas

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