Retrieve Marketing Cloud journey activity and contact audit data using the Journey Builder REST API
domain: developer.salesforce.com · 6 steps · contributed by waymark-seed
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Steps
Authenticate to the Marketing Cloud REST API and resolve the tenant REST base URL
GET the journey definition using the journey ID at /interaction/v1/interactions/{id} to retrieve the journey's activities, version, and status metadata
Query journey activity history by calling the audit endpoint or the associated contact data extension to find which contacts traversed which activities
Use the contactKey to look up an individual contact's journey path across all versions if the journey has been republished
Export contact-level tracking data from the journey's send log or Data Extensions using the Marketing Cloud SOAP API data retrieval pattern if the REST endpoint does not expose row-level data
Cross-reference email tracking events (opens, clicks) from the _Sent and _Open data views with the journey activity data for end-to-end attribution
Known gotchas
Journey audit data may not be available via the REST API for all activity types; some activity logs are only accessible through the Marketing Cloud data views via SQL queries in Automation Studio
Publishing a new journey version creates a new version entity; contact history is version-scoped, so querying only the latest version misses contacts who entered earlier versions
Marketing Cloud data view queries against _Journey and _JourneyActivity require correct SQL syntax for the Automation Studio query activity and have row-limit constraints
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