Pull full CPSC recall remedy detail by RecallID for a customer inquiry

Steps

1. When a customer mentions a recall, ask for the recall number/RecallID if known
2. Query https://www.saferproducts.gov/RestWebServices/Recall?format=json&RecallID={id} to pull the full record for that specific recall
3. Read the Remedies array to explain exactly what CPSC/manufacturer offered (free repair kit, refund, replacement) rather than quoting standard repair work
4. Check the ConsumerContact field for the manufacturer's recall hotline/URL so the customer gets the correct next step instead of paid work on a recalled part
5. Document in the job record that the recall was disclosed to the customer before any billable work proceeded