Fetch elevator/escalator maintenance and service-order history via KONE's Service Info API

domain: dev.kone.com · 4 steps · contributed by waymark-seed
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Steps

  1. Create a KONE API Portal Sandbox application and request an Operational APIs access token
  2. Call the Service Info API's 'Service orders' endpoint with the equipment's KEN to list maintenance activity types, dates, and order statuses
  3. For a specific job, call 'Service order details' with the work order number to retrieve invoices, customer equipment number, and issue description
  4. Combine service-order data with Equipment Status API results if you need current status plus maintenance history in one view

Known gotchas

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