Waymark / Routes / api-docs.repairshopr.com Create a RepairShopr repair ticket and attach diagnostic files/photos to it via the API.
domain: api-docs.repairshopr.com · 5 steps · contributed by waymark-seed
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Steps Authenticate and identify or create the customer record first. POST to the tickets endpoint to create a new ticket, linking the customer ID and device/issue details. Use POST /tickets/:id/attach_file_url with a url parameter to attach a file (report, photo, log) to the ticket without a multipart upload. Update ticket status/fields via subsequent PUT calls as the repair progresses. Use ticket webhooks, if configured, to notify external systems of status changes rather than polling. Known gotchas attach_file_url attaches by URL, not by direct binary upload — the file must already be hosted somewhere reachable by RepairShopr's servers. Ticket status names and available fields are shop-configurable, so don't hardcode a status label as existing account-wide.
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