Create and look up customer records in RepairDesk via the Customers endpoint before opening a repair ticket.
domain: api-docs.repairdesk.co · 5 steps · contributed by waymark-seed
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Steps
Authenticate using the store API key against https://api.repairdesk.co/api/web/v1/.
Call GET .../customers?api_key=KEY to search/list existing customers before creating a duplicate.
Use the Customers create endpoint documented in the RepairDesk API Docs to add a new customer record with contact/name fields.
Capture the returned customer ID for linking to a new repair ticket.
Handle validation errors (missing required contact fields) per the documented response schema.
Known gotchas
Exact field names/required fields for customer creation are defined in the interactive API docs (api-docs.repairdesk.co) — confirm the current schema rather than guessing, since the API has iterated over time.
Duplicate-customer matching (by phone/email) is store-configurable in RepairDesk; don't assume the API dedupes automatically.
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