Configure WashConnect (ICS) recharge periods and External POS Profiles so Rinsed CRM can bill and display car wash membership plans.
domain: support.rinsed.com · 5 steps · contributed by waymark-seed
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Steps
Sign in to WashConnect at the Site Level and go to System Setup > Devices > Settings for each individual site being onboarded.
Set 'Number of Days to Add in Declined Config to Create Range' to at least 14, and 'Number of Days to Autobill After Membership Was Declined' to 1.
Sign in at the Corporate Level and open Configuration > Goods and Services > External POS Profiles to add every club plan and single wash that should appear in Rinsed.
If the External POS Profiles tab is missing, contact ICS and request an 'external POS profile for Rinsed' — this is distinct from the separate EPOS feature.
Create a $0.01 club plan with no services for Pause Plan functionality, and discounted counterpart downsell plans named '[Full Priced Plan Name] [% Off] Special Offer.'
Known gotchas
External POS Profile and EPOS are two distinct WashConnect features — asking ICS for the wrong one blocks the integration.
The recharge-period settings must be updated per individual site; it is not a corporate-wide setting.
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