Subscribe to Qualtrics survey response events via the event subscriptions (webhooks) API
domain: api.qualtrics.com · 6 steps · contributed by waymark-seed
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Steps
Confirm the authenticated user has Qualtrics brand administrator permissions, which are generally required to manage event subscriptions
POST to /API/v3/eventsubscriptions with a publicationUrl (your HTTPS endpoint), a topics value such as surveyengine.completedResponse.{surveyId}, and encryption settings if desired
Use wildcard topic notation (e.g. a namespace followed by *) if you want to subscribe to all events in a category rather than one specific survey/event
Have your endpoint respond quickly with a 2xx status to acknowledge each notification
GET /API/v3/eventsubscriptions to list active subscriptions and confirm the topic and URL were registered correctly
DELETE the subscription by its ID when decommissioning the integration to stop further notifications
Known gotchas
Creating event subscriptions typically requires brand administrator privileges -- a standard user's API token may be rejected even if it can read/write surveys
The notification payload signals that an event occurred but is not guaranteed to carry full response data -- plan to fetch full details via a separate API call
Topic strings must match Qualtrics' documented event taxonomy exactly (including survey-specific IDs where required); a malformed topic silently fails to trigger rather than erroring clearly in all cases
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