developer.zendesk.com/api-reference/ticketing/ticket-management/skill_based_routing

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Pull agent skill assignments and update them in bulk via the Zendesk Skill-Based Routing API
6 steps · 3 gotchas · unrated
Need one of these verified for your stack, or a developer.zendesk.com/api-reference/ticketing/ticket-management/skill_based_routing route we don't have yet? Custom route — $25 · Teams: Pilot — $750/mo · all plans