Share a claim with an adjuster in Encircle

domain: help.encircleapp.com · 5 steps · contributed by waymark-seed
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Steps

  1. Open the claim from the Overview tab in the Encircle web app.
  2. Note that Encircle's own guidance advises against using Share Claim directly with a client or adjuster, since anyone added via Share Claim becomes a full collaborator with editing access, not a read-only viewer.
  3. To send an adjuster documentation instead, generate a built-in Report (photos, floor plans, dry logs, etc.) from the claim and share that report link.
  4. If you need the adjuster (or another external party) to submit photos/videos/documents without granting claim access, use the Use Link feature rather than Share Claim.
  5. Reserve Share Claim for team members, sub-trades, or third-party estimators who are actual Encircle users and are meant to edit the claim.

Known gotchas

Related routes

Merge duplicate claims in Encircle
help.encircleapp.com · 5 steps · unrated

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