Authenticate to the Workiz API and create a job or lead

domain: developer.workiz.com · 6 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗

Steps

  1. Enable the Developer API add-on in Workiz (Settings > Integrations > Developer) to generate an API token and secret
  2. Build requests against the REST base URL, including the API token in the URL path per Workiz's documented pattern
  3. POST to the job-create endpoint with customer, address, and job-type details to create a new job record
  4. POST to the lead-create endpoint instead if the work hasn't been qualified/scheduled yet, so it enters Workiz's lead pipeline rather than as a scheduled job
  5. Use the corresponding get/update endpoints to fetch job or lead details and keep status in sync as the record progresses
  6. Assign users/technicians and update lead status (e.g. marking a lead lost or active) through the documented update endpoints as the record moves through your pipeline

Known gotchas

Related routes

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