Resolve a batch-type Open311 GeoReport v2 service request token into its service_request_id
domain: wiki.open311.org · 5 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗
Steps
Check the type field on the relevant service (from GET /services) to confirm it is batch rather than realtime or blackbox
Submit the request via POST /requests.[format] as usual
If the response contains a token instead of a service_request_id, store that token for later resolution
Call GET /tokens/{token id}.[format] (with jurisdiction_id if required) to retrieve the resulting service_request_id once it has been generated
Use the resolved service_request_id for subsequent GET /requests/{service_request_id} status polling
Known gotchas
Only 'batch' type services return a token; 'realtime' services return the service_request_id immediately, and 'blackbox' services never return an ID at all, so polling logic must branch on the service's type field
The service_request_id and token fields are mutually exclusive in the POST /requests response — only one of the two will be present
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