Submit a civic service request and poll its status via the Open311 GeoReport v2 API

Steps

1. Discover the jurisdiction's Open311 endpoint and api_key by querying the city's developer portal (e.g., Chicago: https://311api.cityofchicago.org/open311/v2, San Francisco: https://mobile311.sfgov.org/open311/v2)
2. List available service types: GET {endpoint}/services.json?jurisdiction_id={id} to retrieve service codes, group, and keywords
3. Create a service request: POST {endpoint}/requests.json with params: api_key, service_code, lat, long (or address_string), description, and optional attribute[] fields for service-specific questions
4. Parse the response for service_request_id and token (some jurisdictions return a token before the ID is assigned)
5. Poll for status: GET {endpoint}/requests/{service_request_id}.json?jurisdiction_id={id} — check status field ('open', 'closed') and updated_datetime
6. For bulk monitoring, use GET {endpoint}/requests.json?jurisdiction_id={id}&updated_after={ISO8601} to retrieve all requests updated since a given timestamp