Waymark / Routes / google-business-profile
Reply to Google Business Profile customer reviews programmatically via the reviews API
domain: google-business-profile · 5 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checked community attestations: 0✓ / 0✗
Steps Authenticate with a business.manage OAuth scope against an allowlisted Business Profile API project Call accounts.locations.reviews.list to retrieve reviews for a verified location For each review needing a response, send a PUT request to the review's reply sub-resource with a JSON body containing the reply comment Confirm the reply was created or updated by re-fetching the review resource Add monitoring so new reviews trigger the reply workflow within your SLA rather than relying on manual checks
Known gotchas Replies only work on verified locations — unverified listings reject the call Only one active reply per review is supported (posting again overwrites it rather than adding a thread) This is a distinct API surface from Business Information/Performance APIs — access to one doesn't automatically grant access to reviews
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