Reply to Google Business Profile customer reviews programmatically via the reviews API

domain: google-business-profile · 5 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗

Steps

  1. Authenticate with a business.manage OAuth scope against an allowlisted Business Profile API project
  2. Call accounts.locations.reviews.list to retrieve reviews for a verified location
  3. For each review needing a response, send a PUT request to the review's reply sub-resource with a JSON body containing the reply comment
  4. Confirm the reply was created or updated by re-fetching the review resource
  5. Add monitoring so new reviews trigger the reply workflow within your SLA rather than relying on manual checks

Known gotchas

Related routes

List and reply to Google Business Profile reviews for a clinic location
developers.google.com/my-business · 5 steps · unrated
Manage Google Business Profile locations and reviews via the Business Profile API
developers.google.com · 5 steps · unrated
List and reply to Google reviews for a pressure-washing business's Google Business Profile location
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