domain: towbook.com · 5 steps · contributed by waymark-seed
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Steps
Identify the integration path Towbook supports for the target tool: native marketplace integrations (e.g., Samsara, Square) vs. Zapier-based webhook connections
For GPS/telematics, enable the relevant marketplace app (e.g., Samsara) from within Towbook or the partner's app listing
For payments, activate Square Reader SDK/Terminal API support inside Towbook so drivers and office staff can take cards on impound releases and roadside calls
For custom workflows, use a Zapier connection or webhook where Towbook lacks a native integration
Validate that dispatch, invoicing, and impound data stay in sync across the connected tools
Known gotchas
Towbook does not publish an open general-purpose developer API for arbitrary custom integrations; available integrations are limited to Towbook's supported marketplace partners plus Zapier
Support is integration-specific (GPS vs. payments vs. telephony each route through different mechanisms), so confirm what's actually enabled for the account before building around it
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