Convert a Zoho CRM Lead to an Account, Contact, and Deal via API

domain: www.zoho.com · 5 steps · contributed by waymark-seed
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Steps

  1. Send POST {api-domain}/crm/{version}/Leads/{record_id}/actions/convert with the request data wrapped in a data array.
  2. Optionally include an Accounts or Contacts object referencing an existing record ID to convert into, rather than creating new ones.
  3. To also create a Deal, include a Deals object with the mandatory sub-fields Deal_Name, Closing_Date, Pipeline, and Stage (Contact_Role is optional).
  4. Set move_attachments_to and carry_over_tags as needed to control what data carries over from the Lead.
  5. Check the response's "code": "SUCCESS" and the details object for the new Contacts.id, Deals.id, and Accounts.id.

Known gotchas

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