domain: www.zoho.com · 5 steps · contributed by waymark-seed
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Steps
For small batches, send DELETE {api-domain}/crm/{version}/{module_api_name}?ids={id1,id2,...}; a maximum of 100 records can be deleted per call this way.
For larger cleanups, use the separate mass delete action: POST {api-domain}/crm/{version}/{module_api_name}/actions/mass_delete.
Pass either a cvid (custom view ID) to delete up to 50,000 records from that view, or an ids array to delete up to 500 records by ID in one call.
When using cvid, poll the returned job_id against the Mass Delete Status API to track completion.
Optionally set wf_trigger (default true) on the standard delete to control whether workflow rules fire.
Known gotchas
The two delete mechanisms have very different limits — 100 records max for the plain DELETE call versus up to 50,000 (by view) or 500 (by IDs) for the mass_delete action — using the wrong one for your batch size will fail.
Mass delete by cvid is asynchronous (returns a job_id to poll), while mass delete by ids and the standard DELETE call are synchronous.
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