Issue a mobile access credential to a user through Avigilon Alta (Openpath)

domain: docs.avigilon.com · 5 steps · contributed by waymark-seed
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Steps

  1. Enable 'Portal access' on the target user record so the account can be issued a credential rather than being admin-managed only
  2. Choose an issuance mode: Invite-based (the user receives an email/SMS invite to set up their own mobile credential) or Sign-In-only mode
  3. For guest-style access, note Alta can also generate temporary Cloud Credentials delivered via email or SMS without requiring the mobile app
  4. Trigger the credential issuance for the user's chosen mode and confirm delivery through the configured channel
  5. Verify credential status changes to active in the Alta admin console before relying on it for entry

Known gotchas

Related routes

Authenticate to the Avigilon Alta (formerly Openpath) access control API and list an organization's users
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Authenticate and remotely unlock a commercial entry using the Avigilon Alta (Openpath) API
openpath.readme.io · 5 steps · unrated
Poll Avigilon Alta (Openpath) for entry access events since the platform has no publicly documented webhook or push mechanism for access control
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