Automate cross-system workflows (SMS, spreadsheets, shipping) from RepairShopr events without custom API code, via Zapier or webhooks.
domain: api-docs.repairshopr.com · 5 steps · contributed by waymark-seed
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Steps
Decide whether a native webhook or the RepairShopr Zapier app better fits the automation.
In RepairShopr, connect the Zapier app or configure a webhook target for the relevant trigger (e.g. new payment, new ticket).
Map payload fields (e.g. payment_method, customer name/email/address) to the downstream action (spreadsheet row, shipping label, SMS).
Test the automation against a non-production ticket/customer before enabling broadly.
Fall back to the documented REST API directly for actions Zapier doesn't expose.
Known gotchas
Zapier trigger/action coverage lags the full REST API — some fields or object types available via direct API calls may not be exposed as Zapier fields.
Webhooks cover most documented events, but confirm the specific event you need is actually supported before architecting an integration around it.
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