Automate workflows off RepairDesk ticket/inventory events using webhooks or the RepairDesk Zapier app.

Steps

1. Confirm whether the store plan includes native Webhooks or relies on the RepairDesk Zapier integration for event triggers.
2. Configure a webhook endpoint (or Zapier trigger) for the events needed, e.g. new ticket or ticket status change.
3. Validate the JSON payload structure against the current API docs before parsing it in the receiving system.
4. Add signature/secret validation if RepairDesk provides one, to confirm payload authenticity.
5. Test against a sandbox/staging endpoint before pointing production automations at the webhook.