Set up deposit and card-on-file no-show protection for tattoo appointments in GlossGenius
domain: glossgenius.elevio.help · 5 steps · contributed by waymark-seed
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Steps
Open booking policy settings in the GlossGenius dashboard
Configure a deposit amount or percentage required to confirm a tattoo booking
Enable card-on-file so no-show or late-cancellation fees can be charged automatically
Set the cancellation window that determines when a fee applies
Confirm the policy text displays to clients during online booking
Known gotchas
Deposit, no-show, and card-on-file policies are bundled with waiver features on the Gold plan tier, not the entry-level Standard plan
Policies apply at the booking-page level — a studio with multiple artists on shared booking pages needs to check the policy is consistent across every artist's page
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