Submit and track orders through the WineDirect Fulfillment API for wine shipping/3PL fulfillment
domain: winedirectfulfillment.com · 5 steps · contributed by waymark-seed
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Steps
Review the WineDirect Fulfillment API Guide introduction (docs.winedirectfulfillment.com/api-guide) to understand this is a separate product/API from WineDirect's ecommerce webservices.
Obtain fulfillment-specific API credentials for your WineDirect Fulfillment account rather than reusing ecommerce webservice credentials, since these are distinct systems.
Submit orders to the Fulfillment API with accurate SKU, quantity, and shipping address data, since fulfillment accuracy depends on this being correct at submission time.
Poll or use webhooks (per the current API guide) to track order status through pick/pack/ship, especially for time-sensitive DTC wine shipments subject to carrier and age-verification requirements.
Reconcile shipped order confirmations and tracking numbers back into your ecommerce/CRM system to keep customer-facing order status accurate.
Known gotchas
WineDirect Fulfillment (docs.winedirectfulfillment.com) and WineDirect's classic ecommerce webservices (docs.winedirect.com) are documented separately and use separate credentials — don't assume one API key works across both.
Wine shipments typically require adult-signature delivery and state-by-state compliance checks; confirm how (or whether) the Fulfillment API integration coordinates with a compliance system like ShipCompliant rather than assuming fulfillment alone handles legal shipping restrictions.
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