Cancel a ServeManager job and attach a cancellation note via the Jobs API
domain: servemanager.com · 6 steps · contributed by waymark-seed
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Steps
Authenticate via HTTP Basic Auth with the API key
Confirm the job's current job_status and service_status with GET /api/jobs/:id before cancelling
POST (not PUT) to /api/jobs/:id with type:'job', cancellation_note_label, and cancellation_note_body to close the job
Read the closed, closed_at, and closed_by_id fields in the response to confirm the cancellation took effect
Follow the cancellation_note.link in the response if you need to retrieve the created note via the Notes API for your own audit trail
Route your client's cancel action specifically to POST /api/jobs/:id — the same URL used for GET/PUT is reused for cancellation with a different HTTP verb
Known gotchas
The cancel action is a POST to the same /api/jobs/:id URL used for GET, not a dedicated /cancel path or a PUT — conflating it with the update endpoint (PUT) updates fields instead of canceling the job
cancellation_note_label/body are optional but recommended; omitting them cancels the job with no audit note attached
Cancellation does not retroactively affect billing — the job's invoice object is unaffected and still reflects prior line items and payments
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