Implement a freight audit workflow comparing LTL carrier invoices against rated amounts using the SMC3 BillingConnect API to detect overcharges

domain: smc3.com · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Retrieve the carrier invoice data from your AP system: extract PRO number, origin and destination ZIP codes, freight class, actual weight, billable weight, rated charges, and all accessorial line items
  2. For each invoice, re-rate the shipment using the SMC3 BillingConnect API with the same origin/destination, freight class, and weight parameters; use the carrier's applicable tariff (CzarLite or carrier-specific tariff identifier) and the ship date to ensure the correct rate is applied
  3. Compare the carrier invoice total against the SMC3-rated total line by line: base freight charge, fuel surcharge computed on the applicable rate basis, and each accessorial charge by NMFC code
  4. Flag invoices where the carrier total exceeds the rated total by more than your configurable tolerance (commonly $5 or 2%, whichever is greater); classify the discrepancy type: weight correction, class upgrade, accessorial dispute, or tariff error
  5. For weight discrepancies, check whether the carrier performed an Inspection Reweigh and issued an Overcharge/Undercharge correction; retrieve the inspection certificate number from the invoice's supplemental data before disputing
  6. Submit approved disputes via the carrier's claims portal or EDI 812 Credit/Debit Adjustment transaction; track dispute status and measure recovery rate per carrier per month to identify systemic overcharging patterns

Known gotchas

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