Automate an LTL pickup dispatch request via carrier API and monitor driver assignment and confirmation events

Steps

1. Build the pickup request payload: origin facility address, contact name and phone, pickup ready time and close time as ISO 8601 local timestamps, total freight weight, pallet count, and freight class; include the PRO number or BOL number generated at rating time
2. Submit the pickup request via the carrier's pickup scheduling API or via project44 Capacity API if using managed carrier connectivity; receive a pickup confirmation number and the carrier's assigned pickup window
3. Subscribe to pickup status webhook events or poll the pickup status endpoint using the pickup confirmation number; monitor for CONFIRMED, DRIVER_ASSIGNED, EN_ROUTE, and PICKED_UP status transitions
4. On DRIVER_ASSIGNED, retrieve the driver name and estimated arrival time from the event payload; send a facility notification to dock staff with the expected arrival window and driver information
5. If PICKED_UP status is not received within 30 minutes of the pickup close time, trigger a carrier check-call workflow: call the carrier's dispatch center with the confirmation number and document the outcome
6. On PICKED_UP confirmation, capture the actual pickup timestamp and piece count from the event; compare against the scheduled pickup window and booked piece count; flag discrepancies for exception management