domain: docs.entrata.com · 6 steps · contributed by waymark-seed
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Steps
Authenticate to the Entrata API using your configured credentials; confirm your API user has permissions for the leases and residents modules.
Call the getLeases or getMitsCollections method to retrieve leases expiring within a configurable lookback window (e.g., leases ending within 90 days), filtering by property ID.
For each expiring lease, extract the resident ID, unit ID, current rent, and lease end date; determine renewal eligibility based on your business rules (payment history, occupancy status).
POST a renewal offer to the residents endpoint or a dedicated renewal method (consult your Entrata API docs for method name, as Entrata uses a method-dispatch pattern) specifying the new lease term start/end dates and the offered monthly rent.
Track resident responses via the lease status or application endpoints; when a resident accepts, initiate the lease document generation workflow (via Entrata's e-sign integration or your document platform).
Post the renewed lease record back to Entrata once executed; update the lease end date and new monthly rent in the system of record.
Known gotchas
Entrata's method-dispatch API requires that you POST with the method name in the JSON body rather than using different HTTP verbs or URL paths — read the Entrata API docs carefully for each operation's required method string.
Renewal rent pricing may be driven by Entrata's revenue management integration (e.g., LRO); if dynamic pricing is enabled, retrieve the suggested renewal rent from that system before posting the offer.
Sending renewal offers outside of Entrata may create a data sync problem if the resident accepts via an external channel — ensure acceptance is recorded back in Entrata promptly to avoid conflicting lease records.
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