Authenticate to Hostaway API with client-credentials and manage the long-lived token
domain: api.hostaway.com · 5 steps · contributed by waymark-seed
Verified — individually fact-checked against live docscommunity attestations: 0✓ / 0✗
Verified steps
Get your Account ID and API (secret) Key from Hostaway's Public API account settings, noting they are shown only once at creation.
Request an access token by POSTing form-encoded grant_type=client_credentials, client_id=<Account ID>, client_secret=<API Key>, and scope=general to https://api.hostaway.com/v1/accessTokens.
Store the returned bearer token and send it in the Authorization header on all subsequent Public API calls.
Plan renewal around Hostaway's 24-month token lifetime, but proactively renew every 12 months per Hostaway's own recommendation rather than waiting for expiry.
If the Account ID/API Key pair is lost, generate a new pair and update every system using the old credentials, since the original secret can't be retrieved after initial display.
Known gotchas
The 24-month token lifetime is unusually long compared to typical OAuth2 client-credentials setups — don't build unnecessary daily refresh logic, but do schedule renewal around the 12-month mark.
The API Key/secret is displayed only once at creation; losing it means regenerating credentials and re-deploying them everywhere they're used.
The scope=general parameter is required in the token request body; omitting it or supplying an incorrect scope fails the token exchange.
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