Look up homeowner records by email or phone and sync contact info via the CINC Systems API
domain: cincapidocumentation.netlify.app · 5 steps · contributed by waymark-seed
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Steps
Obtain a bearer token via the CINC Systems OAuth2 client credentials flow
Call GET https://yourcustomerdatabase.cincsys.com/api/management/{mgmtId}/homeowners/homeownerlookup with an email or phone parameter
Call GET https://yourcustomerdatabase.cincsys.com/api/management/{mgmtId}/homeowner/address to resolve the associated addressId
PUT the addressId, email, and phone to https://yourcustomerdatabase.cincsys.com/api/management/{mgmtId}/homeowner/updateEmailPhone to sync contact info
Confirm the update by re-running the lookup call
Known gotchas
The update endpoint requires addressId as well as email and phone, so a lookup-then-address call sequence is required before any write
updateEmailPhone is PUT-only and overwrites both fields together; there is no documented way to update just one
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