Reshop an existing Sabre NDC order to find new flight options and commit the change via OrderChange
domain: developer.sabre.com · 6 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗
Steps
Authenticate with Sabre's REST APIs and identify the existing order ID from the original OrderCreate/OrderView response.
Call the NDC IT OrderReshop service with the desired intent — cancel part of the order, search for a change (new flights), or reprice an offer item — scoped to that existing order.
The airline returns product offers in the context of the existing order; the order itself is not changed by this call.
Present the returned reshop offer, including any fare difference, to the traveler for confirmation.
Commit the selected reshop offer by sending a follow-up OrderChangeRQ (for a flight/date change) or OrderCancelRQ (for a cancellation) that references the reshop offer.
Confirm the updated order status and any payment or refund instructions returned in the commit response.
Known gotchas
OrderReshop only returns candidate offers — it never modifies the order itself; you must always follow up with a separate OrderChange or OrderCancel request to commit the change.
OrderReshop supports three distinct request intents (cancel, change, reprice); sending the wrong intent for what you're trying to do returns offers that don't match the desired outcome.
Sabre's NDC endpoints are versioned (e.g., 21.3.x) — confirm which version your production certification supports before coding against a specific reshop response schema.
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