Search and export Zendesk tickets incrementally

domain: zendesk.com · 4 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗

Steps

  1. Incremental export: GET /api/v2/incremental/tickets/cursor.json?start_time={unix} (first call), then follow after_cursor
  2. Process until end_of_stream true
  3. Throttle: incremental endpoints allow ~10 req/min
  4. Use Search API (/api/v2/search.json?query=type:ticket ...) only for ad-hoc, ≤1000 results

Known gotchas

Related routes

Search Zendesk tickets using the Search API and export results with cursor-based pagination
zendesk.com · 6 steps · unrated
Bulk-update ticket fields on up to 100 tickets at once via the Zendesk Update Many API
developer.zendesk.com/api-reference/ticketing/tickets/tickets · 6 steps · unrated
Create and reply to Zendesk tickets via API
zendesk.com · 4 steps · unrated

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