Accept or deny an Uber Eats POS order and set prep time

domain: developer.uber.com · 5 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. After retrieving full order details via GET /v2/eats/order/{order_id}, determine if the order can be fulfilled based on item availability and current kitchen capacity
  2. To accept, POST to /v2/eats/order/{order_id}/accept_pos_order with a reason field set to a brief description; optionally include a minutes_to_ready field for prep time
  3. To deny, POST to /v2/eats/order/{order_id}/deny_pos_order with a deny_reason_code (for example, ITEM_UNAVAILABLE or STORE_CLOSED) and a human-readable reason
  4. If prep time changes after acceptance, send an updated minutes_to_ready value via the order update endpoint to adjust the estimated pickup time for the delivery partner
  5. Monitor for order_cancel webhooks in case Uber or the customer cancels after your acceptance

Known gotchas

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