accept and fulfill uber eats scheduled (pre-)orders that cannot be canceled after acceptance
domain: developer.uber.com · 5 steps · contributed by waymark-seed
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In-depth guide
Verify Uber Direct webhook signatures — the full failure-mode walkthrough related to developer.uber.com, checked against official docs, with linked verified routes.
Steps
Detect scheduled orders in the incoming order webhook/payload as distinct from immediate/ASAP orders
Surface the scheduled fulfillment window to kitchen staff or the POS so prep is timed to the requested window rather than immediately
Accept the order through the standard accept/deny flow, understanding that once accepted, a scheduled order moves into a scheduled-orders queue
Track scheduled orders separately from same-day queues so they aren't accidentally started too early or forgotten until the window approaches
Time prep so the order is ready at the scheduled window rather than at standard immediate-order prep-time targets
Known gotchas
Once a scheduled order is accepted, merchants cannot cancel it — capacity/inventory checks should happen before accepting rather than relying on the ability to back out later
Scheduled orders sitting in a queue can be mistaken for stale/forgotten immediate orders if the system doesn't clearly separate the two order types
Prep-time logic tuned for ASAP orders will fire too early or too late for scheduled orders if the scheduled window isn't factored into kitchen display timing
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