Register a CertainTeed roofing system warranty (SureStart/system warranties) through CertainTeed's contractor warranty portal
domain: certainteed.com · 6 steps · contributed by waymark-seed
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Steps
After completing a qualifying CertainTeed roofing system install, go to the warranty registration portal at certainteed.my.salesforce-sites.com/Warranty/WOD_WarrantyRegistration?bu=roofing (also linked from certainteed.com/register-product)
Enter contractor certification/license details, the job site address, product/system details (shingle line, accessories used), and the paid invoice date
Submit the registration — premium/system warranties are only valid once registered by the contractor; unregistered installs default to a lesser materials-only warranty
Expect the homeowner's Manufacturer Warranty Certificate to arrive by mail within about 30 days of a properly submitted, paid registration
For a claim on an existing roof, use the separate 'Residential and Commercial Roofing Warranty Claims' page on certainteed.com rather than the registration portal
For contractor-level account/credential questions, contact CertainTeed's roofing warranty line directly (800-345-1145) rather than the salesforce-sites portal, which handles registration/claims data only
Known gotchas
There is no public CertainTeed/Saint-Gobain developer API — this is a manual, form-based Salesforce Sites portal, not a machine-callable endpoint
System/premium warranty validity is contingent on contractor registration; failing to register within the manufacturer's window can reduce the homeowner to base material warranty coverage only
The registration portal is separate by product line (roofing vs. siding use different bu= query parameters) — using the wrong one can misfile the registration
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