Configure Olo to support multi-brand virtual restaurant ordering from a shared kitchen with distinct digital storefronts

domain: Olo · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Create separate Olo restaurant entities for each virtual brand, each with its own menu, branding assets, and ordering URL slug
  2. Map all virtual brand Olo entities to the same physical kitchen location by assigning the shared address and dispatch configuration
  3. Configure brand-specific menus ensuring no cross-brand item bleed; use Olo's menu management API to POST distinct product catalogs per brand entity
  4. Set up Olo Dispatch for each virtual brand independently so delivery couriers are dispatched from the correct physical address regardless of which brand fulfilled the order
  5. Implement a POS integration that receives orders tagged with the virtual brand identifier and routes tickets to the appropriate kitchen prep station
  6. Test concurrent orders across two virtual brands arriving at the same kitchen and verify correct ticket separation and courier dispatch

Known gotchas

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