Integrate a restaurant brand with the Olo online ordering platform for direct and marketplace ordering

domain: olo.com · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Register as an Olo technology partner and obtain API credentials through the Olo developer program; direct API access requires a partner account
  2. Use Olo's ordering API to build or connect a branded ordering experience; the API handles basket creation, item selection, modifiers, pricing, and checkout
  3. Configure outbound webhooks in Olo to push order events to your system, such as order placed, order updated, and order cancelled
  4. Map your internal menu item identifiers to Olo's product chain IDs during the menu sync setup phase
  5. Use Olo Rails to surface your ordering integration on third-party marketplaces, consolidating marketplace and direct orders into a single stream
  6. Implement Olo Pay if handling payments; the SDK is PCI-scoped and accepts credit cards and digital wallets

Known gotchas

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