Integrate with Mitchell RepairCenter's Transactional API to exchange claim, customer, and estimate data between a partner application and an auto body repair shop
domain: developer.mitchell.com · 6 steps · contributed by waymark-seed
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Steps
Register on the Mitchell developer site and follow the Development Life Cycle guide to create a partner application
Check Line of Business Access documentation, since data permissions vary by line of business
Pick the correct service family: RepairOrder-level ClaimService/CustomerService/JobService for in-progress repair orders, or Opportunity-level ClaimService/CustomerService/OpportunityService for pre-estimate data
Request an application key, since the API authenticates with application keys rather than OAuth
Test the integration against the RepairCenter Sandbox (a pre-release version of RepairCenter) before going live
Design bulk pulls around the platform's paging-based rate limiting
Known gotchas
A maximum of 100 rows can be returned per call; the API enforces rate limiting through this paging cap, not a request-count throttle
RepairOrder-level data and Opportunity-level (estimate-stage) data are separate service families with different fields — using the wrong one for the workflow stage will miss data
Authentication is application-key based; there is no self-serve OAuth flow documented, so key provisioning is a manual registration step
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