Receive and process ezCater order webhooks in a POS or middleware integration

Steps

1. Register your order webhook endpoint in ezManage or via the public API for catering partners; ezCater supports webhook subscriptions for order lifecycle events.
2. When an order is placed, ezCater POSTs an order event payload to your endpoint containing order details, line items, delivery address, headcount, and requested delivery time.
3. Respond with HTTP 200 immediately to acknowledge receipt; ezCater retries delivery on non-2xx responses.
4. Parse and normalize the ezCater order schema into your POS or kitchen management system format, paying attention to catering-specific fields like headcount and requested serving time.
5. Use the delivery public API to push delivery status updates (accepted, preparing, dispatched) back to ezCater so the platform can keep the customer informed.
6. For cancellations or modifications, handle the corresponding webhook event types and update your internal order records accordingly.