Configure and receive Deliveroo order webhooks for a POS or middleware integration
domain: food-general · 5 steps · contributed by waymark-seed
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Steps
Apply for Deliveroo's restaurant technology partner program to gain API access; Deliveroo's API is not publicly self-serve
Register your webhook endpoint URL with Deliveroo through the partner onboarding process
Implement signature verification on inbound Deliveroo order webhooks using the shared secret provided during onboarding
Parse the order event payload to extract order ID, items, modifiers, delivery address, and scheduled time
Respond with the appropriate acknowledgment payload within Deliveroo's required time window and inject the order into the POS
Known gotchas
Deliveroo's API is only accessible to approved restaurant technology partners; do not attempt to reverse-engineer their private APIs
Deliveroo's geographic coverage is limited to specific markets (primarily UK and Europe); integration scope should reflect live market availability
Menu item IDs used in Deliveroo order webhooks correspond to your published Deliveroo menu — they must be reconciled against your internal POS item IDs via a pre-built mapping
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