domain: sonnysdirect.com · 5 steps · contributed by waymark-seed
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Steps
In Sonny's Controls Back Office, enable Phone Number Collection for each site under that site's Site Config page so the Loyalty Sign-Up message can display on Pay Stations.
Sign up for a paid Twilio account (or call Twilio at 855-910-8712) and obtain your Twilio Authentication ID (Account SID), API token, and a Twilio phone number.
Send the Twilio Authentication ID, API token, and phone number to Sonny's CarWash Controls Tech Support to complete server-side setup; this feature is only available for sites with Sonny's Pay Stations.
Under Marketing > Loyalty > SPS Sign Up Message, create a Loyalty Sign Up Message: set the Marketing Message (100-character limit), Status (Active/Inactive), and applicable Site(s), then save.
Optionally configure SPS Rewards Points (Marketing > Loyalty > SPS Rewards Points) so phone-number sign-ups also enroll customers in point-based free-wash redemption.
Known gotchas
Twilio is a separate paid subscription outside Sonny's — Tech Support must finish activation using your Twilio credentials; there is no self-serve API-key field in the Back Office UI.
Each site can only have one active Loyalty Sign Up message at a time, though you can save unpublished drafts for others.
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